Privacy Policy

Information you provide:

• Name and email address when you request access or create an account
• Optional notes submitted through the access request form
• Payment information, processed securely through third-party providers
• Communications you send to us, including support requests and feedback

Information collected automatically:

• Device information such as browser type and operating system
• Usage data, including pages visited, features used, and time spent
• IP address and approximate location
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve the Services
• Process access requests and notify you when access is available
• Send product updates and marketing communications with your consent
• Respond to inquiries and provide customer support
• Analyze usage patterns to improve the user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal information. We may share your information with service providers that help us operate the Services, when required by law, or in connection with a merger, acquisition, or sale of assets.

We use cookies and similar technologies to remember preferences, analyze site traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect functionality.

We implement industry-standard security measures to protect your information, including encryption, access controls, and secure infrastructure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide the Services. We may retain certain information as required by law or for legitimate business purposes.

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information, and to opt out of marketing communications. To exercise these rights, contact us at onsightlabs.support@gmail.com.

If you request access or subscribe to updates, we may send emails about product launches, updates, and relevant content. You can unsubscribe at any time using the link in any email or by contacting us directly.

The Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties.

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you access the Services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or via email. The “Last updated” date at the top indicates when the policy was last revised.

If you have questions about this Privacy Policy, contact us at onsightlabs.support@gmail.com. For terms governing use of the Services, see our Terms of Service.